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Help! I'm getting a Java error!

Users may experience a Java error on Mac OS X if they are using Java version 1.3 and below. Please ensure your Java install is up to date.
NOTE! For gecko browsers (Mozilla, Firefox, Camino), the following may be the source of the error:

Mozilla will only use JRE 1.3.1, even if a later JRE is installed [Bug 197813]. To use a newer JRE, you will need to install the Java Embedding Plugin for Mac OS X. This plugin is beta quality software, and may have bugs and cause problems. Read the Readme before installing it.

Java for Windows, Mac OS, Solaris, and Linux can be downloaded here. Instructions for installation may also be found at that site.

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Debug Console

Close16 MBRequestSessionTimelineDatabase35Events18
$_GET
Array( ) Array(

)
$_POST
Array( ) Array(

)
$_COOKIE
Array( ) Array(

)
$_SERVER
Array( USER => apache, HOME => /var/www, FCGI_ROLE => RESPONDER, REDIRECT_SCRIPT_URL => /... Array(
USER => apache,
HOME => /var/www,
FCGI_ROLE => RESPONDER,
REDIRECT_SCRIPT_URL => /kb/tools/javaerr,
REDIRECT_SCRIPT_URI => https://ecologyplus.esa.org/kb/tools/javaerr,
REDIRECT_HTTPS => on,
REDIRECT_SSL_TLS_SNI => ecologyplus.esa.org,
REDIRECT_STATUS => 200,
SCRIPT_URL => /kb/tools/javaerr,
SCRIPT_URI => https://ecologyplus.esa.org/kb/tools/javaerr,
HTTPS => on,
SSL_TLS_SNI => ecologyplus.esa.org,
HTTP_USER_AGENT => CCBot/2.0 (https://commoncrawl.org/faq/),
HTTP_ACCEPT => text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8,
HTTP_ACCEPT_LANGUAGE => en-US,en;q=0.5,
HTTP_IF_MODIFIED_SINCE => Thu, 20 Jun 2019 19:46:02 GMT,
HTTP_HOST => ecologyplus.esa.org,
HTTP_CONNECTION => Keep-Alive,
HTTP_ACCEPT_ENCODING => gzip,
PATH => /sbin:/usr/sbin:/bin:/usr/bin,
SERVER_SIGNATURE => ,
SERVER_SOFTWARE => Apache/2.2.15 (Red Hat),
SERVER_NAME => ecologyplus.esa.org,
SERVER_ADDR => 10.111.213.60,
SERVER_PORT => 443,
REMOTE_ADDR => 18.232.53.231,
DOCUMENT_ROOT => /var/www/ecologyplus,
SERVER_ADMIN => root@localhost,
SCRIPT_FILENAME => /var/www/ecologyplus/index.php,
REMOTE_PORT => 57286,
REDIRECT_URL => /kb/tools/javaerr,
GATEWAY_INTERFACE => CGI/1.1,
SERVER_PROTOCOL => HTTP/1.1,
REQUEST_METHOD => GET,
QUERY_STRING => ,
REQUEST_URI => /kb/tools/javaerr,
SCRIPT_NAME => /index.php,
PHP_SELF => /index.php,
REQUEST_TIME_FLOAT => 1566759685.9291,
REQUEST_TIME => 1566759685
)
separator .
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orderDir asc
1 registerIP
2 access
always
renew
tracker.sid 01d1b009842601d96e1889a41a9111cf
tracker.ssid 01d1b009842601d96e1889a41a9111cf
tracker.rsid 01d1b009842601d96e1889a41a9111cf
session.token ddadc1621e9c6b865235008510b19c48
  • site 0.101 seconds (+0.101); 9.25 MB (+9.250) - afterInitialise
  • site 0.160 seconds (+0.059); 11.75 MB (+2.500) - afterRoute
  • site 0.247 seconds (+0.088); 13.50 MB (+1.750) - afterDispatch
  • site 0.271 seconds (+0.024); 14.00 MB (+0.500) - beforeRenderModule mod_custom (Hub Footer)
  • site 0.274 seconds (+0.003); 14.00 MB (0.000) - afterRenderModule mod_custom (Hub Footer)
  • site 0.275 seconds (+0.001); 14.00 MB (0.000) - beforeRenderModule mod_collect (Collect)
  • site 0.278 seconds (+0.002); 14.00 MB (0.000) - afterRenderModule mod_collect (Collect)
  • site 0.278 seconds (+0.000); 14.00 MB (0.000) - beforeRenderModule mod_featured (Aggregated Content)
  • site 0.300 seconds (+0.022); 15.00 MB (+1.000) - afterRenderModule mod_featured (Aggregated Content)
  • site 0.300 seconds (+0.000); 15.00 MB (0.000) - beforeRenderModule mod_custom (Career Planning Tools)
  • site 0.301 seconds (+0.001); 15.00 MB (0.000) - afterRenderModule mod_custom (Career Planning Tools)
  • site 0.302 seconds (+0.000); 15.00 MB (0.000) - beforeRenderModule mod_menu (Main Menu)
  • site 0.313 seconds (+0.011); 15.25 MB (+0.250) - afterRenderModule mod_menu (Main Menu)
  • site 0.313 seconds (+0.000); 15.25 MB (0.000) - beforeRenderModule mod_custom (Application Form)
  • site 0.314 seconds (+0.001); 15.25 MB (0.000) - afterRenderModule mod_custom (Application Form)
  • site 0.314 seconds (+0.000); 15.25 MB (0.000) - beforeRenderModule mod_search (Search)
  • site 0.317 seconds (+0.003); 15.25 MB (0.000) - afterRenderModule mod_search (Search)
  • site 0.318 seconds (+0.000); 15.25 MB (0.000) - beforeRenderModule mod_reportproblems (Trouble Report)
  • site 0.347 seconds (+0.030); 16.25 MB (+1.000) - afterRenderModule mod_reportproblems (Trouble Report)
  • site 0.353 seconds (+0.005); 16.25 MB (0.000) - onAfterRender
  • site 0.356 seconds (+0.003); 16.25 MB (0.000) - sessionStore
16 MB

35 Queries Logged: 0.023886919021606 seconds

  1. SELECT data
      FROM `jos_session`
      WHERE `session_id` = '491d403db17845c4dc1ea6063352c44a'
  2. DELETE
      FROM`jos_session`
      WHERE `session_id` = '491d403db17845c4dc1ea6063352c44a'
  3. SELECT data
      FROM `jos_session`
      WHERE `session_id` = '01d1b009842601d96e1889a41a9111cf'
  4. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_languages'
  5. SELECT session_id
      FROM `jos_session`
      WHERE `session_id` = '01d1b009842601d96e1889a41a9111cf'
      LIMIT 1
  6. INSERT INTO `jos_session` (`session_id`,`client_id`,`time`,`ip`)
      VALUES ('01d1b009842601d96e1889a41a9111cf','0','1566759686','18.232.53.231')
  7. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_members'
  8. SELECT b.id
      FROM `jos_usergroups` AS `a`
      LEFT JOIN jos_usergroups AS b
      ON b.lft <= a.lft
      AND b.rgt >= a.rgt
      WHERE `a`.`id` = '1'
  9. SELECT *
      FROM `jos_viewlevels`
  10. SELECT folder AS type,element AS name,protected,params
      FROM `jos_extensions`
      WHERE `enabled` >= '1'
      AND `type` = 'plugin'
      AND `state` >= '0'
      AND `access` IN ('1','1','4')
      ORDER BY `ordering` ASC
  11. SELECT m.id,m.menutype,m.title,m.alias,m.note,m.path AS route,m.link,m.type,m.level,m.language,m.browserNav,m.access,m.params,m.home,m.img,m.template_style_id,m.component_id,m.parent_id,e.element AS component
      FROM `jos_menu` AS `m`
      LEFT JOIN jos_extensions AS e
      ON e.extension_id = m.component_id
      WHERE `m`.`published` = '1'
      AND `m`.`parent_id` > '0'
      AND `m`.`client_id` = '0'
      ORDER BY `m`.`lft` ASC
  12. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_kb'
  13. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_tags'
  14. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_categories'
  15. SELECT *
      FROM `jos_categories`
      WHERE `jos_categories`.`extension` = 'com_kb'
      AND `jos_categories`.`alias` = 'tools'
  16. SELECT jos_template_styles.id,jos_template_styles.home,jos_template_styles.template,jos_template_styles.params,jos_extensions.protected
      FROM `jos_template_styles`
      INNER JOIN jos_extensions
      ON jos_extensions.element = jos_template_styles.template
      WHERE `jos_template_styles`.`client_id` = '0'
      AND `jos_extensions`.`enabled` = '1'
      AND `jos_extensions`.`type` = 'template'
      AND jos_extensions.`client_id` = `jos_template_styles`.`client_id`
      ORDER BY `home` DESC
  17. SELECT *
      FROM `jos_kb_articles`
      WHERE `jos_kb_articles`.`alias` = 'javaerr'
      AND `jos_kb_articles`.`category` = '23'
  18. SELECT *
      FROM `jos_categories`
      WHERE `jos_categories`.`id` = '23'
  19. SELECT jos_tags_object.label,jos_tags.*
      FROM `jos_tags`
      INNER JOIN jos_tags_object
      ON jos_tags_object.tagid = jos_tags.id
      WHERE `jos_tags_object`.`tbl` = 'kb'
      AND `jos_tags_object`.`objectid` = '21'
      AND `jos_tags`.`admin` = '0'
      GROUP BY jos_tags.id
  20. SELECT category,count(*) AS articles
      FROM `jos_kb_articles`
      WHERE `jos_kb_articles`.`state` = '1'
      AND `jos_kb_articles`.`access` IN ('1','1','4')
      GROUP BY category
  21. SELECT *
      FROM `jos_categories`
      WHERE `jos_categories`.`extension` = 'com_kb'
      AND `jos_categories`.`published` = '1'
      AND `jos_categories`.`access` IN ('1','1','4')
      AND `jos_categories`.`parent_id` = '1'
      ORDER BY `title` ASC
  22. SELECT *
      FROM `jos_categories`
      WHERE `jos_categories`.`parent_id` = '23'
  23. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_search'
  24. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_users'
  25. SELECT m.id,m.title,m.module,m.position,m.content,m.showtitle,m.params,mm.menuid,e.protected
      FROM `jos_modules` AS `m`
      LEFT JOIN jos_modules_menu AS mm
      ON mm.moduleid = m.id
      LEFT JOIN jos_extensions AS e
      ON e.element = m.module
      AND e.client_id = m.client_id
      WHERE `m`.`published` = '1'
      AND `e`.`enabled` = '1'
      AND (`m`.`publish_up` = '0000-00-00 00:00:00' OR `m`.`publish_up` <= '2019-08-25 19:01:26' )
      AND (`m`.`publish_down` = '0000-00-00 00:00:00' OR `m`.`publish_down` >= '2019-08-25 19:01:26' )
      AND `m`.`access` IN ('1','1','4')
      AND `m`.`client_id` = '0'
      AND (`mm`.`menuid` = '82' OR `mm`.`menuid` <= '0' )
      ORDER BY `m`.`position` ASC,`m`.`ordering` ASC
  26. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_support'
  27. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_aggregator'
  28. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_applications'
  29. SELECT *
      FROM `jos_applications_fields`
      WHERE `jos_applications_fields`.`name` IN ('interests')
  30. SELECT *
      FROM `jos_applications`
      WHERE `jos_applications`.`created_by` = '0'
      AND `jos_applications`.`state` != '2'
      LIMIT 1
  31. SELECT DISTINCT jos_aggregator_posts.*
      FROM `jos_aggregator_posts`
      WHERE `jos_aggregator_posts`.`state` = '1'
      AND `jos_aggregator_posts`.`access` IN ('1','1','4')
      ORDER BY `jos_aggregator_posts`.`created` DESC
      LIMIT 5
  32. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_content'
  33. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_answers'
  34. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_wishlist'
  35. UPDATE `jos_session`
      SET `data` = '__default|a:10:{s:15:\"session.counter\";i:1;s:19:\"session.timer.start\";i:1566759686;s:18:\"session.timer.last\";i:1566759686;s:17:\"session.timer.now\";i:1566759686;s:8:\"registry\";O:23:\"Hubzero\\Config\\Registry\":2:{s:7:\"\0*\0data\";O:8:\"stdClass\":1:{s:1:\"0\";s:7:\"session\";}s:9:\"separator\";s:1:\".\";}s:4:\"user\";C:17:\"Hubzero\\User\\User\":22:{a:1:{s:5:\"guest\";b:1;}}s:11:\"tracker.sid\";s:32:\"01d1b009842601d96e1889a41a9111cf\";s:12:\"tracker.ssid\";s:32:\"01d1b009842601d96e1889a41a9111cf\";s:12:\"tracker.rsid\";s:32:\"01d1b009842601d96e1889a41a9111cf\";s:13:\"session.token\";s:32:\"ddadc1621e9c6b865235008510b19c48\";}',`time` = '1566759686',`ip` = '18.232.53.231'
      WHERE `session_id` = '01d1b009842601d96e1889a41a9111cf'
  • onAfterInitialise Method plgSystemP3p::onAfterInitialise /core/plugins/system/p3p/p3p.php:45
  • onAfterInitialise Method plgSystemRemember::onAfterInitialise /core/plugins/system/remember/remember.php:44
  • onAfterInitialise Method plgSystemHubzero::onAfterInitialise /core/plugins/system/hubzero/hubzero.php:46
  • onAfterInitialise Method plgSystemXFeed::onAfterInitialise /core/plugins/system/xfeed/xfeed.php:46
  • onAfterInitialise Method plgSystemSupergroup::onAfterInitialise /core/plugins/system/supergroup/supergroup.php:138
  • onAfterRoute Method plgSystemJquery::onAfterRoute /core/plugins/system/jquery/jquery.php:46
  • onAfterRoute Method plgSystemSpamjail::onAfterRoute /core/plugins/system/spamjail/spamjail.php:46
  • onAfterRoute Method plgSystemIncomplete::onAfterRoute /core/plugins/system/incomplete/incomplete.php:46
  • onAfterRoute Method plgSystemUnconfirmed::onAfterRoute /core/plugins/system/unconfirmed/unconfirmed.php:46
  • onAfterRoute Method plgSystemUnapproved::onAfterRoute /core/plugins/system/unapproved/unapproved.php:46
  • onAfterRoute Method plgSystemPassword::onAfterRoute /core/plugins/system/password/password.php:46
  • onContentPrepare Method plgContentEmailcloak::onContentPrepare /core/plugins/content/emailcloak/emailcloak.php:49
  • onContentPrepare Method plgContentPagebreak::onContentPrepare /core/plugins/content/pagebreak/pagebreak.php:59
  • onContentPrepare Method plgContentXhubtags::onContentPrepare /core/plugins/content/xhubtags/xhubtags.php:50
  • onContentPrepare Method plgContentFormatwiki::onContentPrepare /core/plugins/content/formatwiki/formatwiki.php:88
  • onContentPrepare Method plgContentFormathtml::onContentPrepare /core/plugins/content/formathtml/formathtml.php:130
  • onAfterDispatch Method plgSystemDebug::onAfterDispatch /core/plugins/system/debug/debug.php:87
  • onAfterRender Method plgSystemSef::onAfterRender /core/plugins/system/sef/sef.php:45