Support

Support Options

Report a problem

Knowledge Base

Help! I'm getting a Java error!

Users may experience a Java error on Mac OS X if they are using Java version 1.3 and below. Please ensure your Java install is up to date.
NOTE! For gecko browsers (Mozilla, Firefox, Camino), the following may be the source of the error:

Mozilla will only use JRE 1.3.1, even if a later JRE is installed [Bug 197813]. To use a newer JRE, you will need to install the Java Embedding Plugin for Mac OS X. This plugin is beta quality software, and may have bugs and cause problems. Read the Readme before installing it.

Java for Windows, Mac OS, Solaris, and Linux can be downloaded here. Instructions for installation may also be found at that site.

0 Dislike

Last updated

Debug Console

Close16 MBRequestSessionTimelineDatabase35Events18
$_GET
Array( ) Array(

)
$_POST
Array( ) Array(

)
$_COOKIE
Array( ) Array(

)
$_SERVER
Array( USER => apache, HOME => /var/www, FCGI_ROLE => RESPONDER, REDIRECT_SCRIPT_URL => /... Array(
USER => apache,
HOME => /var/www,
FCGI_ROLE => RESPONDER,
REDIRECT_SCRIPT_URL => /kb/tools/javaerr,
REDIRECT_SCRIPT_URI => https://ecologyplus.esa.org/kb/tools/javaerr,
REDIRECT_HTTPS => on,
REDIRECT_SSL_TLS_SNI => ecologyplus.esa.org,
REDIRECT_STATUS => 200,
SCRIPT_URL => /kb/tools/javaerr,
SCRIPT_URI => https://ecologyplus.esa.org/kb/tools/javaerr,
HTTPS => on,
SSL_TLS_SNI => ecologyplus.esa.org,
HTTP_USER_AGENT => CCBot/2.0 (https://commoncrawl.org/faq/),
HTTP_ACCEPT => text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8,
HTTP_ACCEPT_LANGUAGE => en-US,en;q=0.5,
HTTP_IF_MODIFIED_SINCE => Thu, 09 Jul 2020 08:33:20 GMT,
HTTP_ACCEPT_ENCODING => br,gzip,
HTTP_HOST => ecologyplus.esa.org,
HTTP_CONNECTION => Keep-Alive,
PATH => /sbin:/usr/sbin:/bin:/usr/bin,
SERVER_SIGNATURE => ,
SERVER_SOFTWARE => Apache/2.2.15 (Red Hat),
SERVER_NAME => ecologyplus.esa.org,
SERVER_ADDR => 10.111.213.60,
SERVER_PORT => 443,
REMOTE_ADDR => 3.237.254.197,
DOCUMENT_ROOT => /var/www/ecologyplus,
SERVER_ADMIN => root@localhost,
SCRIPT_FILENAME => /var/www/ecologyplus/index.php,
REMOTE_PORT => 36496,
REDIRECT_URL => /kb/tools/javaerr,
GATEWAY_INTERFACE => CGI/1.1,
SERVER_PROTOCOL => HTTP/1.1,
REQUEST_METHOD => GET,
QUERY_STRING => ,
REQUEST_URI => /kb/tools/javaerr,
SCRIPT_NAME => /index.php,
PHP_SELF => /index.php,
REQUEST_TIME_FLOAT => 1603683202.8203,
REQUEST_TIME => 1603683202
)
separator .
orderBy id
orderDir asc
1 registerIP
2 access
always
renew
tracker.sid c0704edaf169280d27e46a6ea2f0b6d0
tracker.ssid c0704edaf169280d27e46a6ea2f0b6d0
tracker.rsid c0704edaf169280d27e46a6ea2f0b6d0
session.token 66cc3bb1558ac9ec68e24d08bc6e3a41
  • site 0.105 seconds (+0.105); 9.00 MB (+9.000) - afterInitialise
  • site 0.164 seconds (+0.059); 11.50 MB (+2.500) - afterRoute
  • site 0.236 seconds (+0.072); 13.50 MB (+2.000) - afterDispatch
  • site 0.260 seconds (+0.024); 13.75 MB (+0.250) - beforeRenderModule mod_custom (Hub Footer)
  • site 0.263 seconds (+0.003); 14.00 MB (+0.250) - afterRenderModule mod_custom (Hub Footer)
  • site 0.264 seconds (+0.001); 14.00 MB (0.000) - beforeRenderModule mod_collect (Collect)
  • site 0.266 seconds (+0.002); 14.00 MB (0.000) - afterRenderModule mod_collect (Collect)
  • site 0.267 seconds (+0.000); 14.00 MB (0.000) - beforeRenderModule mod_featured (Aggregated Content)
  • site 0.290 seconds (+0.023); 15.00 MB (+1.000) - afterRenderModule mod_featured (Aggregated Content)
  • site 0.290 seconds (+0.000); 15.00 MB (0.000) - beforeRenderModule mod_custom (Career Planning Tools)
  • site 0.291 seconds (+0.001); 15.00 MB (0.000) - afterRenderModule mod_custom (Career Planning Tools)
  • site 0.291 seconds (+0.000); 15.00 MB (0.000) - beforeRenderModule mod_menu (Main Menu)
  • site 0.303 seconds (+0.011); 15.25 MB (+0.250) - afterRenderModule mod_menu (Main Menu)
  • site 0.303 seconds (+0.000); 15.25 MB (0.000) - beforeRenderModule mod_custom (Application Form)
  • site 0.304 seconds (+0.001); 15.25 MB (0.000) - afterRenderModule mod_custom (Application Form)
  • site 0.304 seconds (+0.000); 15.25 MB (0.000) - beforeRenderModule mod_search (Search)
  • site 0.307 seconds (+0.003); 15.25 MB (0.000) - afterRenderModule mod_search (Search)
  • site 0.307 seconds (+0.000); 15.25 MB (0.000) - beforeRenderModule mod_reportproblems (Trouble Report)
  • site 0.335 seconds (+0.027); 16.25 MB (+1.000) - afterRenderModule mod_reportproblems (Trouble Report)
  • site 0.340 seconds (+0.005); 16.25 MB (0.000) - onAfterRender
  • site 0.343 seconds (+0.004); 16.25 MB (0.000) - sessionStore
16 MB

35 Queries Logged: 0.027931451797485 seconds

  1. SELECT data
      FROM `jos_session`
      WHERE `session_id` = '29f3c22a5945977d4c7e764110941f24'
  2. DELETE
      FROM`jos_session`
      WHERE `session_id` = '29f3c22a5945977d4c7e764110941f24'
  3. SELECT data
      FROM `jos_session`
      WHERE `session_id` = 'c0704edaf169280d27e46a6ea2f0b6d0'
  4. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_languages'
  5. SELECT session_id
      FROM `jos_session`
      WHERE `session_id` = 'c0704edaf169280d27e46a6ea2f0b6d0'
      LIMIT 1
  6. INSERT INTO `jos_session` (`session_id`,`client_id`,`time`,`ip`)
      VALUES ('c0704edaf169280d27e46a6ea2f0b6d0','0','1603683202','3.237.254.197')
  7. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_members'
  8. SELECT b.id
      FROM `jos_usergroups` AS `a`
      LEFT JOIN jos_usergroups AS b
      ON b.lft <= a.lft
      AND b.rgt >= a.rgt
      WHERE `a`.`id` = '1'
  9. SELECT *
      FROM `jos_viewlevels`
  10. SELECT folder AS type,element AS name,protected,params
      FROM `jos_extensions`
      WHERE `enabled` >= '1'
      AND `type` = 'plugin'
      AND `state` >= '0'
      AND `access` IN ('1','1','4')
      ORDER BY `ordering` ASC
  11. SELECT m.id,m.menutype,m.title,m.alias,m.note,m.path AS route,m.link,m.type,m.level,m.language,m.browserNav,m.access,m.params,m.home,m.img,m.template_style_id,m.component_id,m.parent_id,e.element AS component
      FROM `jos_menu` AS `m`
      LEFT JOIN jos_extensions AS e
      ON e.extension_id = m.component_id
      WHERE `m`.`published` = '1'
      AND `m`.`parent_id` > '0'
      AND `m`.`client_id` = '0'
      ORDER BY `m`.`lft` ASC
  12. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_kb'
  13. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_tags'
  14. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_categories'
  15. SELECT *
      FROM `jos_categories`
      WHERE `jos_categories`.`extension` = 'com_kb'
      AND `jos_categories`.`alias` = 'tools'
  16. SELECT jos_template_styles.id,jos_template_styles.home,jos_template_styles.template,jos_template_styles.params,jos_extensions.protected
      FROM `jos_template_styles`
      INNER JOIN jos_extensions
      ON jos_extensions.element = jos_template_styles.template
      WHERE `jos_template_styles`.`client_id` = '0'
      AND `jos_extensions`.`enabled` = '1'
      AND `jos_extensions`.`type` = 'template'
      AND jos_extensions.`client_id` = `jos_template_styles`.`client_id`
      ORDER BY `home` DESC
  17. SELECT *
      FROM `jos_kb_articles`
      WHERE `jos_kb_articles`.`alias` = 'javaerr'
      AND `jos_kb_articles`.`category` = '23'
  18. SELECT *
      FROM `jos_categories`
      WHERE `jos_categories`.`id` = '23'
  19. SELECT jos_tags_object.label,jos_tags.*
      FROM `jos_tags`
      INNER JOIN jos_tags_object
      ON jos_tags_object.tagid = jos_tags.id
      WHERE `jos_tags_object`.`tbl` = 'kb'
      AND `jos_tags_object`.`objectid` = '21'
      AND `jos_tags`.`admin` = '0'
      GROUP BY jos_tags.id
  20. SELECT category,count(*) AS articles
      FROM `jos_kb_articles`
      WHERE `jos_kb_articles`.`state` = '1'
      AND `jos_kb_articles`.`access` IN ('1','1','4')
      GROUP BY category
  21. SELECT *
      FROM `jos_categories`
      WHERE `jos_categories`.`extension` = 'com_kb'
      AND `jos_categories`.`published` = '1'
      AND `jos_categories`.`access` IN ('1','1','4')
      AND `jos_categories`.`parent_id` = '1'
      ORDER BY `title` ASC
  22. SELECT *
      FROM `jos_categories`
      WHERE `jos_categories`.`parent_id` = '23'
  23. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_search'
  24. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_users'
  25. SELECT m.id,m.title,m.module,m.position,m.content,m.showtitle,m.params,mm.menuid,e.protected
      FROM `jos_modules` AS `m`
      LEFT JOIN jos_modules_menu AS mm
      ON mm.moduleid = m.id
      LEFT JOIN jos_extensions AS e
      ON e.element = m.module
      AND e.client_id = m.client_id
      WHERE `m`.`published` = '1'
      AND `e`.`enabled` = '1'
      AND (`m`.`publish_up` = '0000-00-00 00:00:00' OR `m`.`publish_up` <= '2020-10-26 03:33:23' )
      AND (`m`.`publish_down` = '0000-00-00 00:00:00' OR `m`.`publish_down` >= '2020-10-26 03:33:23' )
      AND `m`.`access` IN ('1','1','4')
      AND `m`.`client_id` = '0'
      AND (`mm`.`menuid` = '82' OR `mm`.`menuid` <= '0' )
      ORDER BY `m`.`position` ASC,`m`.`ordering` ASC
  26. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_support'
  27. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_aggregator'
  28. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_applications'
  29. SELECT *
      FROM `jos_applications_fields`
      WHERE `jos_applications_fields`.`name` IN ('interests')
  30. SELECT *
      FROM `jos_applications`
      WHERE `jos_applications`.`created_by` = '0'
      AND `jos_applications`.`state` != '2'
      LIMIT 1
  31. SELECT DISTINCT jos_aggregator_posts.*
      FROM `jos_aggregator_posts`
      WHERE `jos_aggregator_posts`.`state` = '1'
      AND `jos_aggregator_posts`.`access` IN ('1','1','4')
      ORDER BY `jos_aggregator_posts`.`created` DESC
      LIMIT 5
  32. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_content'
  33. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_answers'
  34. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_wishlist'
  35. UPDATE `jos_session`
      SET `data` = '__default|a:10:{s:15:\"session.counter\";i:1;s:19:\"session.timer.start\";i:1603683202;s:18:\"session.timer.last\";i:1603683202;s:17:\"session.timer.now\";i:1603683202;s:8:\"registry\";O:23:\"Hubzero\\Config\\Registry\":2:{s:7:\"\0*\0data\";O:8:\"stdClass\":1:{s:1:\"0\";s:7:\"session\";}s:9:\"separator\";s:1:\".\";}s:4:\"user\";C:17:\"Hubzero\\User\\User\":22:{a:1:{s:5:\"guest\";b:1;}}s:11:\"tracker.sid\";s:32:\"c0704edaf169280d27e46a6ea2f0b6d0\";s:12:\"tracker.ssid\";s:32:\"c0704edaf169280d27e46a6ea2f0b6d0\";s:12:\"tracker.rsid\";s:32:\"c0704edaf169280d27e46a6ea2f0b6d0\";s:13:\"session.token\";s:32:\"66cc3bb1558ac9ec68e24d08bc6e3a41\";}',`time` = '1603683203',`ip` = '3.237.254.197'
      WHERE `session_id` = 'c0704edaf169280d27e46a6ea2f0b6d0'
  • onAfterInitialise Method plgSystemP3p::onAfterInitialise /core/plugins/system/p3p/p3p.php:45
  • onAfterInitialise Method plgSystemRemember::onAfterInitialise /core/plugins/system/remember/remember.php:44
  • onAfterInitialise Method plgSystemHubzero::onAfterInitialise /core/plugins/system/hubzero/hubzero.php:46
  • onAfterInitialise Method plgSystemXFeed::onAfterInitialise /core/plugins/system/xfeed/xfeed.php:46
  • onAfterInitialise Method plgSystemSupergroup::onAfterInitialise /core/plugins/system/supergroup/supergroup.php:138
  • onAfterRoute Method plgSystemJquery::onAfterRoute /core/plugins/system/jquery/jquery.php:46
  • onAfterRoute Method plgSystemSpamjail::onAfterRoute /core/plugins/system/spamjail/spamjail.php:46
  • onAfterRoute Method plgSystemIncomplete::onAfterRoute /core/plugins/system/incomplete/incomplete.php:46
  • onAfterRoute Method plgSystemUnconfirmed::onAfterRoute /core/plugins/system/unconfirmed/unconfirmed.php:46
  • onAfterRoute Method plgSystemUnapproved::onAfterRoute /core/plugins/system/unapproved/unapproved.php:46
  • onAfterRoute Method plgSystemPassword::onAfterRoute /core/plugins/system/password/password.php:46
  • onContentPrepare Method plgContentEmailcloak::onContentPrepare /core/plugins/content/emailcloak/emailcloak.php:49
  • onContentPrepare Method plgContentPagebreak::onContentPrepare /core/plugins/content/pagebreak/pagebreak.php:59
  • onContentPrepare Method plgContentXhubtags::onContentPrepare /core/plugins/content/xhubtags/xhubtags.php:50
  • onContentPrepare Method plgContentFormatwiki::onContentPrepare /core/plugins/content/formatwiki/formatwiki.php:88
  • onContentPrepare Method plgContentFormathtml::onContentPrepare /core/plugins/content/formathtml/formathtml.php:130
  • onAfterDispatch Method plgSystemDebug::onAfterDispatch /core/plugins/system/debug/debug.php:87
  • onAfterRender Method plgSystemSef::onAfterRender /core/plugins/system/sef/sef.php:45