Find information on common issues.
Ask questions and find answers from other users.
Suggest a new site feature or improvement.
Check on status of your tickets.
USER => apache, HOME => /var/www, FCGI_ROLE => RESPONDER, REDIRECT_SCRIPT_URL => /kb/tools, REDIRECT_SCRIPT_URI => https://ecologyplus.esa.org/kb/tools, REDIRECT_HTTPS => on, REDIRECT_SSL_TLS_SNI => ecologyplus.esa.org, REDIRECT_STATUS => 200, SCRIPT_URL => /kb/tools, SCRIPT_URI => https://ecologyplus.esa.org/kb/tools, HTTPS => on, SSL_TLS_SNI => ecologyplus.esa.org, HTTP_USER_AGENT => CCBot/2.0 (https://commoncrawl.org/faq/), HTTP_ACCEPT => text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8, HTTP_ACCEPT_LANGUAGE => en-US,en;q=0.5, HTTP_IF_MODIFIED_SINCE => Thu, 20 Jun 2019 20:00:45 GMT, HTTP_HOST => ecologyplus.esa.org, HTTP_CONNECTION => Keep-Alive, HTTP_ACCEPT_ENCODING => gzip, PATH => /sbin:/usr/sbin:/bin:/usr/bin, SERVER_SIGNATURE => SERVER_SOFTWARE => Apache/2.2.15 (Red Hat), SERVER_NAME => ecologyplus.esa.org, SERVER_ADDR => 10.111.213.60, SERVER_PORT => 443, REMOTE_ADDR => 18.232.53.231, DOCUMENT_ROOT => /var/www/ecologyplus, SERVER_ADMIN => root@localhost, SCRIPT_FILENAME => /var/www/ecologyplus/index.php, REMOTE_PORT => 52112, REDIRECT_URL => /kb/tools, GATEWAY_INTERFACE => CGI/1.1, SERVER_PROTOCOL => HTTP/1.1, REQUEST_METHOD => GET, QUERY_STRING => REQUEST_URI => /kb/tools, SCRIPT_NAME => /index.php, PHP_SELF => /index.php, REQUEST_TIME_FLOAT => 1566760780.2177, REQUEST_TIME => 1566760780separator ⇒ .
orderBy ⇒ id
orderDir ⇒ asc
1 ⇒ registerIP
2 ⇒ access
always ⇒
renew ⇒
tracker.sid ⇒ b35a4b307c11b979c3fb20b3744614e9
tracker.ssid ⇒ b35a4b307c11b979c3fb20b3744614e9
tracker.rsid ⇒ b35a4b307c11b979c3fb20b3744614e9
session.token ⇒ cf677b693d5aa4040a9e22affefed91b
site 0.175 seconds (+0.175); 9.50 MB (+9.500) - afterInitialisesite 0.220 seconds (+0.045); 11.00 MB (+1.500) - afterRoutesite 0.325 seconds (+0.105); 13.25 MB (+2.250) - afterDispatchsite 0.349 seconds (+0.024); 13.50 MB (+0.250) - beforeRenderModule mod_custom (Hub Footer)site 0.352 seconds (+0.003); 13.75 MB (+0.250) - afterRenderModule mod_custom (Hub Footer)site 0.353 seconds (+0.001); 13.75 MB (0.000) - beforeRenderModule mod_collect (Collect)site 0.355 seconds (+0.002); 13.75 MB (0.000) - afterRenderModule mod_collect (Collect)site 0.355 seconds (+0.000); 13.75 MB (0.000) - beforeRenderModule mod_featured (Aggregated Content)site 0.379 seconds (+0.024); 14.75 MB (+1.000) - afterRenderModule mod_featured (Aggregated Content)site 0.379 seconds (+0.000); 14.75 MB (0.000) - beforeRenderModule mod_custom (Career Planning Tools)site 0.380 seconds (+0.001); 14.75 MB (0.000) - afterRenderModule mod_custom (Career Planning Tools)site 0.381 seconds (+0.000); 14.75 MB (0.000) - beforeRenderModule mod_menu (Main Menu)site 0.393 seconds (+0.013); 15.00 MB (+0.250) - afterRenderModule mod_menu (Main Menu)site 0.394 seconds (+0.000); 15.00 MB (0.000) - beforeRenderModule mod_custom (Application Form)site 0.395 seconds (+0.001); 15.00 MB (0.000) - afterRenderModule mod_custom (Application Form)site 0.395 seconds (+0.000); 15.00 MB (0.000) - beforeRenderModule mod_search (Search)site 0.398 seconds (+0.003); 15.00 MB (0.000) - afterRenderModule mod_search (Search)site 0.399 seconds (+0.000); 15.00 MB (0.000) - beforeRenderModule mod_reportproblems (Trouble Report)site 0.431 seconds (+0.032); 16.00 MB (+1.000) - afterRenderModule mod_reportproblems (Trouble Report)site 0.437 seconds (+0.006); 16.00 MB (0.000) - onAfterRendersite 0.440 seconds (+0.004); 16.00 MB (0.000) - sessionStoreSELECT data
FROM `jos_session`
WHERE `session_id` = 'da923583a8706655ccc230f7fd3b385e'DELETE
FROM`jos_session`
WHERE `session_id` = 'da923583a8706655ccc230f7fd3b385e'SELECT data
FROM `jos_session`
WHERE `session_id` = 'b35a4b307c11b979c3fb20b3744614e9'SELECT extension_id AS id,element AS "option",params,enabled
FROM `jos_extensions`
WHERE `type` = 'component'
AND `element` = 'com_languages'SELECT session_id
FROM `jos_session`
WHERE `session_id` = 'b35a4b307c11b979c3fb20b3744614e9'
LIMIT 1INSERT INTO `jos_session`
(`session_id`,`client_id`,`time`,`ip`)
VALUES ('b35a4b307c11b979c3fb20b3744614e9','0','1566760780','18.232.53.231')SELECT extension_id AS id,element AS "option",params,enabled
FROM `jos_extensions`
WHERE `type` = 'component'
AND `element` = 'com_members'SELECT b.id
FROM `jos_usergroups` AS `a`
LEFT JOIN jos_usergroups AS b
ON b.lft <= a.lft
AND b.rgt >= a.rgt
WHERE `a`.`id` = '1'SELECT *
FROM `jos_viewlevels`SELECT folder AS type,element AS name,protected,params
FROM `jos_extensions`
WHERE `enabled` >= '1'
AND `type` = 'plugin'
AND `state` >= '0'
AND `access` IN ('1','1','4')
ORDER BY `ordering` ASCSELECT m.id,m.menutype,m.title,m.alias,m.note,m.path AS route,m.link,m.type,m.level,m.language,m.browserNav,m.access,m.params,m.home,m.img,m.template_style_id,m.component_id,m.parent_id,e.element AS component
FROM `jos_menu` AS `m`
LEFT JOIN jos_extensions AS e
ON e.extension_id = m.component_id
WHERE `m`.`published` = '1'
AND `m`.`parent_id` > '0'
AND `m`.`client_id` = '0'
ORDER BY `m`.`lft` ASCSELECT extension_id AS id,element AS "option",params,enabled
FROM `jos_extensions`
WHERE `type` = 'component'
AND `element` = 'com_kb'SELECT jos_template_styles.id,jos_template_styles.home,jos_template_styles.template,jos_template_styles.params,jos_extensions.protected
FROM `jos_template_styles`
INNER JOIN jos_extensions
ON jos_extensions.element = jos_template_styles.template
WHERE `jos_template_styles`.`client_id` = '0'
AND `jos_extensions`.`enabled` = '1'
AND `jos_extensions`.`type` = 'template'
AND jos_extensions.`client_id` = `jos_template_styles`.`client_id`
ORDER BY `home` DESCSELECT extension_id AS id,element AS "option",params,enabled
FROM `jos_extensions`
WHERE `type` = 'component'
AND `element` = 'com_tags'SELECT extension_id AS id,element AS "option",params,enabled
FROM `jos_extensions`
WHERE `type` = 'component'
AND `element` = 'com_categories'SELECT *
FROM `jos_categories`
WHERE `jos_categories`.`extension` = 'com_kb'
AND `jos_categories`.`alias` = 'tools'SELECT category,count(*) AS articles
FROM `jos_kb_articles`
WHERE `jos_kb_articles`.`state` = '1'
AND `jos_kb_articles`.`access` IN ('1','1','4')
GROUP BY categorySELECT *
FROM `jos_categories`
WHERE `jos_categories`.`extension` = 'com_kb'
AND `jos_categories`.`published` = '1'
AND `jos_categories`.`access` IN ('1','1','4')
AND `jos_categories`.`parent_id` = '1'
ORDER BY `title` ASCSELECT COUNT(jos_kb_articles.id) AS count
FROM `jos_kb_articles`
WHERE `jos_kb_articles`.`category` = '23'
AND `jos_kb_articles`.`state` = '1'
AND `jos_kb_articles`.`access` IN ('1','1','4')
AND `jos_kb_articles`.`category` = '23'
AND `jos_kb_articles`.`category` = '23'SELECT *
FROM `jos_kb_articles`
WHERE `jos_kb_articles`.`category` = '23'
AND `jos_kb_articles`.`state` = '1'
AND `jos_kb_articles`.`access` IN ('1','1','4')
AND `jos_kb_articles`.`category` = '23'
AND `jos_kb_articles`.`category` = '23'
ORDER BY `modified` DESC,`created` DESC
LIMIT 20SELECT COUNT(jos_categories.id) AS count
FROM `jos_categories`
WHERE `jos_categories`.`parent_id` = '23'
AND `jos_categories`.`published` = '1'
AND `jos_categories`.`access` IN ('1','1','4')SELECT extension_id AS id,element AS "option",params,enabled
FROM `jos_extensions`
WHERE `type` = 'component'
AND `element` = 'com_search'SELECT extension_id AS id,element AS "option",params,enabled
FROM `jos_extensions`
WHERE `type` = 'component'
AND `element` = 'com_users'SELECT m.id,m.title,m.module,m.position,m.content,m.showtitle,m.params,mm.menuid,e.protected
FROM `jos_modules` AS `m`
LEFT JOIN jos_modules_menu AS mm
ON mm.moduleid = m.id
LEFT JOIN jos_extensions AS e
ON e.element = m.module
AND e.client_id = m.client_id
WHERE `m`.`published` = '1'
AND `e`.`enabled` = '1'
AND (`m`.`publish_up` = '0000-00-00 00:00:00'
OR `m`.`publish_up` <= '2019-08-25 19:19:40'
)
AND (`m`.`publish_down` = '0000-00-00 00:00:00'
OR `m`.`publish_down` >= '2019-08-25 19:19:40'
)
AND `m`.`access` IN ('1','1','4')
AND `m`.`client_id` = '0'
AND (`mm`.`menuid` = '82'
OR `mm`.`menuid` <= '0'
)
ORDER BY `m`.`position` ASC,`m`.`ordering` ASCSELECT extension_id AS id,element AS "option",params,enabled
FROM `jos_extensions`
WHERE `type` = 'component'
AND `element` = 'com_support'SELECT extension_id AS id,element AS "option",params,enabled
FROM `jos_extensions`
WHERE `type` = 'component'
AND `element` = 'com_aggregator'SELECT extension_id AS id,element AS "option",params,enabled
FROM `jos_extensions`
WHERE `type` = 'component'
AND `element` = 'com_applications'SELECT *
FROM `jos_applications_fields`
WHERE `jos_applications_fields`.`name` IN ('interests')SELECT *
FROM `jos_applications`
WHERE `jos_applications`.`created_by` = '0'
AND `jos_applications`.`state` != '2'
LIMIT 1SELECT DISTINCT jos_aggregator_posts.*
FROM `jos_aggregator_posts`
WHERE `jos_aggregator_posts`.`state` = '1'
AND `jos_aggregator_posts`.`access` IN ('1','1','4')
ORDER BY `jos_aggregator_posts`.`created` DESC
LIMIT 5SELECT extension_id AS id,element AS "option",params,enabled
FROM `jos_extensions`
WHERE `type` = 'component'
AND `element` = 'com_content'SELECT extension_id AS id,element AS "option",params,enabled
FROM `jos_extensions`
WHERE `type` = 'component'
AND `element` = 'com_answers'SELECT extension_id AS id,element AS "option",params,enabled
FROM `jos_extensions`
WHERE `type` = 'component'
AND `element` = 'com_wishlist'UPDATE `jos_session`
SET `data` = '__default|a:10:{s:15:\"session.counter\";i:1;s:19:\"session.timer.start\";i:1566760780;s:18:\"session.timer.last\";i:1566760780;s:17:\"session.timer.now\";i:1566760780;s:8:\"registry\";O:23:\"Hubzero\\Config\\Registry\":2:{s:7:\"\0*\0data\";O:8:\"stdClass\":2:{s:1:\"0\";s:7:\"session\";s:7:\"Article\";O:8:\"stdClass\":2:{s:5:\"start\";d:0;s:5:\"
limit\";i:20;}}s:9:\"separator\";s:1:\".\";}s:4:\"user\";C:17:\"Hubzero\\User\\User\":22:{a:1:{s:5:\"guest\";b:1;}}s:11:\"tracker.sid\";s:32:\"b35a4b307c11b979c3fb20b3744614e9\";s:12:\"tracker.ssid\";s:32:\"b35a4b307c11b979c3fb20b3744614e9\";s:12:\"tracker.rsid\";s:32:\"b35a4b307c11b979c3fb20b3744614e9\";s:13:\"session.token\";s:32:\"cf677b693d5aa4040a9e22affefed91b\";}',`time` = '1566760780',`ip` = '18.232.53.231'
WHERE `session_id` = 'b35a4b307c11b979c3fb20b3744614e9'onAfterInitialise — Method — plgSystemP3p::onAfterInitialise → /core/plugins/system/p3p/p3p.php:45onAfterInitialise — Method — plgSystemRemember::onAfterInitialise → /core/plugins/system/remember/remember.php:44onAfterInitialise — Method — plgSystemHubzero::onAfterInitialise → /core/plugins/system/hubzero/hubzero.php:46onAfterInitialise — Method — plgSystemXFeed::onAfterInitialise → /core/plugins/system/xfeed/xfeed.php:46onAfterInitialise — Method — plgSystemSupergroup::onAfterInitialise → /core/plugins/system/supergroup/supergroup.php:138onAfterRoute — Method — plgSystemJquery::onAfterRoute → /core/plugins/system/jquery/jquery.php:46onAfterRoute — Method — plgSystemSpamjail::onAfterRoute → /core/plugins/system/spamjail/spamjail.php:46onAfterRoute — Method — plgSystemIncomplete::onAfterRoute → /core/plugins/system/incomplete/incomplete.php:46onAfterRoute — Method — plgSystemUnconfirmed::onAfterRoute → /core/plugins/system/unconfirmed/unconfirmed.php:46onAfterRoute — Method — plgSystemUnapproved::onAfterRoute → /core/plugins/system/unapproved/unapproved.php:46onAfterRoute — Method — plgSystemPassword::onAfterRoute → /core/plugins/system/password/password.php:46onAfterDispatch — Method — plgSystemDebug::onAfterDispatch → /core/plugins/system/debug/debug.php:87onAfterRender — Method — plgSystemSef::onAfterRender → /core/plugins/system/sef/sef.php:45